“Kids 12 & Under Get In Free” Frequently Asked Questions

What if I already bought season tickets for my kids under 12?

• Benefits associated with your season tickets include both reserved seats and tickets to the NMSU game. The tickets for the Kids 12 & Under Get In Free offer are considered general admission and will not include a reserved seat.
• If you would like to compare your previously purchased season tickets with tickets under the Kids 12 & Under Get In Free offer, please contact the Lobo Ticket Office at 505-925-5626.

What if I already bought a Mini Plan for my kids under 12?

• Similar to season tickets, your Mini Plan will include reserved seats, rather than general admission tickets.
• If you purchased the “Silver Plan”, your Mini Plan will include tickets to the NMSU game, whereas single-game tickets purchased under the Kids Free plan will not.
• If you would like to compare your previously purchased Mini Plan tickets and tickets under the Kids 12 & Under Get In Free offer, please contact the Lobo Ticket Office at 505-925-5626.

How do I claim this offer?

• Patrons may claim this offer online at GoLobos.com/tickets by selecting Football and then Kids Free Initiative.
• Tickets may also be purchased on the day of game at the box office. Tickets sold on game day are subject to an additional per-ticket fee.

How will the under-12 rule be enforced?

• During the purchase process, patrons will be asked to verify the birth year of their kids utilizing the tickets under the Kids Free Initiative.
• On game day, “Kids 12 & Under Get In Free” tickets will be color-coded and clearly identifiable by UNM Event Staff. The UNM Event Staff reserves the right to refuse entry to patrons who do not meet the 12 or under criteria.

What proof/documentation do I need to show that my child is under 12?

• Patrons will be required to enter the birth year of their children under 12 when completing the check-out process.

Will I have a designated seat?

• Tickets purchased under the Kids 12 & Under Get In Free offer  are for general admission seating in the North End Zone. General admission seats are available on a first-come, first-served basis.
• If you are interested in reserved seats, please contact the Lobo Ticket Office at 505-925-5626 to discuss Season Ticket Packages.

Why is the NMSU game not included?

• The home football game vs. New Mexico State is not included due to the lack of inventory associated with that game.

What are my options if I want to bring my kid to the NMSU game?

• Please consider buying single-game tickets for the game vs. NMSU by visiting golobos.com/tickets.
• If you are interested in bringing a youth group or team to the NMSU game, please get in touch with Ryan Cosper, Director of Ticket Sales at rcosper@unm.edu

Will this deal apply to any other sports?

• While this initiative is designed to generate youth attendance specifically at Lobo Football, the sports of soccer, baseball, softball, and outdoor track & field are no longer ticketed events and are free for adults and children.
• Please monitor UNM Athletics social media channels for future youth or Lobo Kids Club promotions at other UNM Athletic events.

Can I claim this deal in any other sections of the stadium?

• Tickets purchased under the Kids 12 & Under Get In Free offer will be general admission tickets in the North End Zone of the stadium.

What if one of my kids is under 12, but the other is not?

• You will need to purchase an additional paid ticket in the general admission section.

Are there any other fan-friendly/family promotions planned for this season?

• We have more fan-friendly initiatives that will be announced shortly.